Tourism QualityThe Saint-Lary Tourist Office is committed to the quality approach promoted by thea Qualité Tourisme TM brand. This commitment is in line with the means and objectives agreement signed with the commune of Saint-Lary-Soulan. The quality approach is a process of continuous improvement of the organization to achieve its objectives and respect its commitments.
It is a frame of reference for each and every employee of the Tourist Office, in the exercise of their respective missions, as well as for the Management Committee.
Our objectives:
– Gather the satisfaction of our customers, for the whole destination.
– Achieve a quality of welcome, hospitality and a level of services recognized by the destination’s customers.
– Achieve success and sustainability for the activity of the destination’s players, businesses and organizations.
– Maintain a tourism activity useful to the development of people and non-destructive of natural balances.
Our commitments:
– Meet the expectations and needs of our customers in order to bring them maximum satisfaction.
– Strive for quality of welcome, hospitality and services throughout the destination.
– Serve the community, businesses, socio-professionals and partners of the destination, for the quality of their offer and the volume of their activity.
– Act for responsible tourism, with clarity and benevolence, in consideration and respect for people and the environment.
– Sustainable and responsible tourism
The Office de Toursime applies the following eco-gestures
The Tourist Office has chosen to use a less polluting hybrid service vehicle.
The Tourist Office is an organizer or co-organizer of events focusing on biodiversity and the natural environment, such as the Rencontres Mer et Montagne, the ABC de la biodiversité (Pyrenees National Park), the Fête de l’écotourisme, various exhibitions, and the project to set up an area for observing the universe.
Management